Case Studies

Strategic Workforce Management Provider Increases Customer Acquisition with Integrated ERP Applications

Business Challenges

• To integrate a workforce management solution with SAP
• To develop an adaptor to integrate the two solutions

Results

• Integration of existing ERP frameworks with the company’s flexible application suite
• Increased customer acquisition

“We selected CTE based on their capacity to provide us with the ability to understand systems and interface tools for web-based and ERP systems. As the pioneering leader in the strategic workforce management marketplace, this knowledge was critical to our business. CTE helped us to crystallize our requirements quickly and cost effectively. Their assessment enabled us to prioritize our integration functionality, choose the technologies involved in enterprise integration architecture, and maintain integrity in cross-systems data information flow. We were particularly impressed with CTE’s level of dedication and responsiveness to our needs.”

- Vice President

As the company is a provider of Strategic Workforce Management enterprise software solutions to Fortune 1000 companies seeking to leverage hiring, deployment and retention as their competitive advantage. The company has architected a suite of flexible HR tools via an open and innovative Web technology platform that supports workforce best practices by aligning employee goals with business and ROI objectives.

CTE was engaged to integrate the company’s product with SAP. The company’s product - a workforce application suite, utilizes collaboration between HR and business contacts within the enterprise. The company is faced with many opportunities to interface data from the ERP applications - SAP to their workforce application suite and vice-versa, to provide customers with additional automation of their Human Resource Management process.

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Solution

CTE worked jointly with the solutions provider to define the roadmap for the workforce application suite - SAP integration. CTE designed and developed a SAP - workforce application suite Integrator; A robust, scalable adapter to integrate the workforce application suite and SAP, within two-months.

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Benefits

• Architectural Flexibility and global access.

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