Often, many departments in banking, financial services, and insurance (BFSI) organizations have manual and mundane tasks that consume a lot of staff hours that could otherwise be spent on more productive and profitable tasks. As more and more companies are choosing to outsource these tasks, CTE has entered into the BPO segment and now provides outsourcing solutions in back office processes for the BFSI segment. CTE's BPO services help companies streamline processes, improve turnaround time, and reduce costs.

Financial services and insurance companies around the world are increasingly relying on outsourcing to offset decreasing margins, higher claims disbursement, and increasing competition. By outsourcing non-core operations, companies can focus on their core area expertise. BPO engagements in financial services and insurance are quickly gaining popularity as companies look to reduce operating costs and ensure higher profit margins by transferring risk management and compliance to third parties.

CTE is delivering a range of services to different divisions in the BFSI segment. CTE combines specialized knowledge and expertise with solid execution to deliver analysis/verification work for back office operations and accounting.

Some of the routine activities carried out by CTE's BPO team include:
• Confirmation and follow up on payments of SWAP transactions
• Review trades
• Follow up on payments of FXOptions and Non-deliverable forward transactions.
• Identify discrepancies in payments and resolve them
• Reconcile international and domestic accounts
• Tally broker payments
• Data entry of AP invoices