Hosting/Data Center

In conjunction with our co-location partner, CTE has a state-of-the art data center facility that has redundant UPS, redundant power generators, and even redundant power supplies from different power grids.

We offer the following services at our data center:

Application Hosting and Maintenance:

CTE installs, deploys, and maintains applications and databases. L1, L2, and L3 supports is provided as part of maintenance and support.

Application and Database Monitoring Service:

CTE takes responsibility for monitoring our clients’ applications and databases to ensure that they operate properly and continuously on a 24x7 basis. We also ensure support for optimum performance, reliability, and availability.

Server Management:

CTE provides 24x7 operating system and server hardware monitoring and management services, as well as the provisioning, monitoring, and management of storage area networks (SANs).

Firewall Management:

CTE provides a well-managed firewall service when hosting customer applications that require a high degree of security protection and monitoring. This solution includes the installation and configuration of the system, ongoing management, and the monitoring and maintenance of the system

Network Services:

CTE actively monitors and manages the data center network infrastructure, including the access-layer Ethernet switches that connect the customer servers. CTE provides hardware maintenance, change management, and patch management service on a 24x7 basis.

CTE network services provide co-location customers with custom network design, installation, and ongoing network support services.

CTE also performs 24x7 monitoring of network infrastructure components, such as core routers and switches, distribution and access switches, and load balancing switches.

Backup Management:

CTE provides 24x7 backup services for files and databases on CTE-managed servers. With our backup services, CTE provides other ongoing services such as the backup and restoration of files, monitoring backup processes, problem management, and change management.

Customer Care Portal:

CTE provides a secure, web-based application and systems management portal. We provide best-of-breed tools that support the detection and diagnosis of events affecting the performance and availability of your applications and systems. We utilize a more efficient process of handling service requests, to facilitate collaborative management between multiple interested parties.

Connectivity:

CTE offers several managed services that provide high-speed Internet access and private-line connectivity (P2P). CTE offers multi-megabit Internet connectivity (IP Connectivity) at varying levels of bandwidth, price, and redundancy to meet the customer's requirements.