DBA Services

The core of almost every application in your company is a database. Databases provide the underlying support for your customer service, production, internal, and sales and marketing operations. Your databases are the engines that drive your business, from the day-to-day operations to strategic decision-making. It takes the right blend of experience, skills, and tools to keep an organization’s database systems running smoothly.

For organizations that want to maximize the availability and performance of their database applications, CTE offers cost-effective, high-quality solutions. We achieve this through our remote /onsite service offering that is designed specifically to meet the database maintenance and management needs of our customers. CTE’s expert Oracle professionals have the experience and skill sets you need to ensure that your database environments are high-performance, highly-secured, and highly-available.

CTE applies its company-wide philosophy of “Think Big, Start Small, Scale Fast” to all of its services, including Managed Oracle DBA Services. With our Oracle DBA pros we can address every aspect of your Oracle DB needs, no matter what level of help you might require.

CTE offers a proactive service with high quality at a pricing to fit your budget. CTE is staffed with a world-class team of experienced DBAs who are equipped with high-speed Internet connections and the tools and technologies required to manage databases remotely. CTE’s offshore presence assures continuous availability of qualified DBAs around-the-clock and all through the year. Our monitoring system can support Oracle, MS - SQL Server, Sybase and DB2, ensuring that your databases maintain superior performance and a high degree of reliability.

The CTE account managers who will be responsible for managing your account are near-site SMEs with industry experience. As your single point of contact, our trained managers work to ensure that your day-to-day operations run smoothly. Leveraging a deep team of skilled, certified Oracle engineers, your account manager can provide you with 24/7 application support.

Making the decision to engage CTE's DBA Services will free you to concentrate on growing your business. At a cost much less than staffing and equipping yourself, CTE can expertly manage your Oracle databases, without you having to become an Oracle DB shop.

CTE’s Oracle DB services include:

Implementations

Proper implementation of Oracle system requires a significant investment of time, energy, resources, and qualified personnel. Oracle implementations take place in two phases: a functional phase and a technical phase. It is important that both phases be performed properly or your system may fail to meet your needs or not work properly. CTE can help you in achieve successful implementations.

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System Upgrades

In order to ensure that your Oracle Applications and Databases continue operating optimally, periodic system upgrades are a must. While these upgrades are valuable, they are also expensive. We can work with you to determine which upgrades are necessary for your system and then help you to create a test system, implement the upgrades, and patch your system so that you can maintain the integrity of your data after the upgrade and can take full advantage of your new system functionality.

System Maintenance We set up customized remote or on-site maintenance plans to keep systems running smoothly. Regular and proper maintenance provides security, improved performance, and stability to your Oracle system, preventing unnecessary downtime from preventable causes.

24/7 System Monitoring This system monitors Oracle applications and databases in real-time. When problems are detected, the monitoring system responds by sending emails, pages, or phone calls to the responsible parties at your company and/or at CTE who can immediately respond to the problem.

Remote System Maintenance We have remote daily services available for those companies that like a safety net backing up their Database team. We dial-up and do the daily checking of the database for files or mount points filling up, alert logs and extents.

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Evaluations

Evaluations thorough inspection of proposed systems assures that they meet client needs.

Initial Evaluations Implementing Oracle databases and applications is a major investment in terms of time, money, and resources. Our Oracle Consultants are a valuable resource that can help you evaluate your business, manufacturing, supply chain, and other information systems to decide whether they are ideal for running Oracle Applications and Databases before going through that level of expenses.

Periodic Evaluations System resources and requirements change over time as systems grow and system usage changes. Our Oracle consultants can work with you to do a comprehensive evaluation of your system, to determine which system resources are working correctly / which need to be adjusted and make the proper adjustments to optimize your system.

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Tuning

Periodic tuning is important for keeping your Oracle applications and databases running smoothly and efficiently. Our Oracle experts can help you evaluate your system in order to locate the trouble spots in your Oracle databases, applications, and operating system. We can then work with you to retune those problem areas so that your system begins running smoothly again.

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Backups

Making regular backups can save valuable time and money, keeping you running in the event of a system failure. Our consultants can work with you to determine the option or combination of options that are right for your critical systems and their data. Below is a list of some more common backup options.

Hot Backups
Cold Backups
Combination Backups

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Disaster Management

Our consultants can work with you to develop a disaster recovery plan, minimizing downtime in the event of a disaster. Because of their complex nature, these systems can be especially vulnerable and can be heavily impacted in the case of a disaster. Fortunately, CTE can help you in disaster prevention and disaster recovery.

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System Stabilizations

If your Oracle applications and/or databases begin acting erratically, sluggishly, or are just not running as smoothly as they used to, our Oracle experts can evaluate the problem and work with you to stabilize your systems and return them to optimal performance. By outsourcing your database administration operations to CTE, you can reduce your technical and financial risks and achieve the same levels of security and reliability, at a reduced cost of staff, equipment, and infrastructure.

The benefits of CTE’s DBA services include:

• Experts managing your systems, offering the highest level of database support
• Dedicated DBAs familiar with your system
• Minimized database downtime
• Increased database performance
• Assistance around the clock
• Cost-effective and flexible extension of your technical team
• Customized services for your special projects