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| Remote DBA Services |
The core of almost
every application in your company is a database. Databases
provide the underlying support for your customer service,
production, internal, and sales and marketing operations.
Your databases are the engines that drive your business,
from the day-to-day operations to strategic decision-making.
It takes the right blend of experience, skills, and tools
to keep an organization’s database systems running
smoothly.
For organizations that want to maximize the availability
and performance of their database applications, CTE offers
cost-effective, high-quality solutions. We achieve this
through our remote service offering that is designed specifically
to meet the database maintenance and management needs
of our customers. CTE’s expert Oracle professionals
have the experience and skill sets you need to ensure
that your database environments are high-performance,
highly-secured, and highly-available.
CTE applies its company-wide philosophy of “Think
Big, Start Small, Scale Fast” to all of its services,
including Managed Oracle DBA Services. With our Oracle
DBA pros we can address every aspect of your Oracle DB
needs, no matter what level of help you might require.
CTE offers a proactive service with high quality at a
pricing to fit your budget. CTE is staffed with a world-class
team of experienced DBAs who are equipped with high-speed
Internet connections and the tools and technologies required
to manage databases remotely. CTE’s offshore presence
assures continuous availability of qualified DBAs around-the-clock
and all through the year. Our monitoring system can support
Oracle, MS - SQL Server, Sybase and DB2, ensuring that
your databases maintain superior performance and a high
degree of reliability.
The CTE account managers who will be responsible for managing
your account are near-site SMEs with industry experience.
As your single point of contact, our trained managers
work to ensure that your day-to-day operations run smoothly.
Leveraging a deep team of skilled, certified Oracle engineers,
your account manager can provide you with 24/7 application
support.
Making the decision to engage CTE's DBA Services will
free you to concentrate on growing your business. At a
cost much less than staffing and equipping yourself, CTE
can expertly manage your Oracle databases, without you
having to become an Oracle DB shop.
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CTE’s
Oracle DB services include:
Implementations
Proper implementation of Oracle system requires a significant
investment of time, energy, resources, and qualified personnel.
Oracle implementations take place in two phases: a functional
phase and a technical phase. It is important that both
phases be performed properly or your system may fail to
meet your needs or not work properly. CTE can help you
in achieve successful implementations.
System Upgrades
In order to ensure that your Oracle Applications and Databases
continue operating optimally, periodic system upgrades
are a must. While these upgrades are valuable, they are
also expensive. We can work with you to determine which
upgrades are necessary for your system and then help you
to create a test system, implement the upgrades, and patch
your system so that you can maintain the integrity of
your data after the upgrade and can take full advantage
of your new system functionality.
System Maintenance
We set up customized remote or on-site maintenance plans
to keep systems running smoothly. Regular and proper maintenance
provides security, improved performance, and stability
to your Oracle system, preventing unnecessary downtime
from preventable causes.
24/7 System Monitoring
This system monitors Oracle applications and databases
in real-time. When problems are detected, the monitoring
system responds by sending emails, pages, or phone calls
to the responsible parties at your company and/or at CTE
who can immediately respond to the problem.
Remote System Maintenance
We have remote daily services available for those companies
that like a safety net backing up their Database team.
We dial-up and do the daily checking of the database for
files or mount points filling up, alert logs and extents.
Evaluations
Evaluations thorough inspection of proposed systems assures
that they meet client needs.
Initial Evaluations
Implementing Oracle databases and applications is a major
investment in terms of time, money, and resources. Our
Oracle Consultants are a valuable resource that can help
you evaluate your business, manufacturing, supply chain,
and other information systems to decide whether they are
ideal for running Oracle Applications and Databases before
going through that level of expenses.
Periodic Evaluations
System resources and requirements change over time as
systems grow and system usage changes. Our Oracle consultants
can work with you to do a comprehensive evaluation of
your system, to determine which system resources are working
correctly / which need to be adjusted and make the proper
adjustments to optimize your system.
Tuning
Periodic tuning is important for keeping your Oracle applications
and databases running smoothly and efficiently. Our Oracle
experts can help you evaluate your system in order to
locate the trouble spots in your Oracle databases, applications,
and operating system. We can then work with you to retune
those problem areas so that your system begins running
smoothly again.
Backups
Making regular backups can save valuable time and money,
keeping you running in the event of a system failure.
Our consultants can work with you to determine the option
or combination of options that are right for your critical
systems and their data. Below is a list of some more common
backup options.
Hot Backups
Cold Backups
Combination Backups
Disaster Management
Our consultants can work with you to develop a disaster
recovery plan, minimizing downtime in the event of a disaster.
Because of their complex nature, these systems can be
especially vulnerable and can be heavily impacted in the
case of a disaster. Fortunately, CTE can help you in disaster
prevention and disaster recovery.
System Stabilizations
If your Oracle applications and/or databases begin acting
erratically, sluggishly, or are just not running as smoothly
as they used to, our Oracle experts can evaluate the problem
and work with you to stabilize your systems and return
them to optimal performance.
By outsourcing your database administration operations
to CTE, you can reduce your technical and financial risks
and achieve the same levels of security and reliability,
at a reduced cost of staff, equipment, and infrastructure.
The benefits of CTE’s Remote DBA services include:
• Experts managing your systems, offering
the highest level of database support
• Dedicated DBAs familiar with your system
• Minimized database downtime
• Increased database performance
• Assistance around the clock
• Cost-effective and flexible extension of your
technical team
• Customized services for your special projects
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