Project Planning
CTE works with its customers to plan their PeopleSoft projects. Whether the project is an
implementation, upgrade, development, or analysis effort, CTE will add value to the process.

CTE’s PeopleSoft consultants have experience working with a variety of PeopleSoft implementation project plans, including PeopleSoft's "Compass Methodology," and PeopleSoft's "Advantage Tool Kit," as well as numerous other customized implementation methodologies.

CTE has experience developing custom project plans by working with our customers' individual needs. CTE can bring a project plan skeleton to an engagement and work with you to develop a plan which satisfies your unique requirements.

Business Process Analysis
CTE recognizes that a PeopleSoft implementation presents a tremendous opportunity for business re-engineering. The change associated with moving from a legacy system to PeopleSoft or even with upgrading to a newer product release can be the catalyst for improving business processes. These changes can take the form of a complete process re-design or the re-mapping of business processes to take advantage of the best practices imbedded in the software.

CTE can work with you to perform a business process evaluation. The goal of this analysis is to develop efficient business processes which fulfill the objectives of the organization and utilize the power of the software.

CTE can work with your firm in executing a business process analysis that includes:
• "As-Is" documentation and analysis
• Functional requirements gathering
• "To-Be" process flow development and workflow analysis
• Fit/Gap analysis of applications

Application Configuration
CTE will work with customers to develop an appropriate application configuration and to define the "Control Data" required to run the system. CTE’s PeopleSoft consultants have an excellent track record of working with users to configure PeopleSoft so that the software meets the business' needs.

Currently, CTE Group's configuration expertise includes the following PeopleSoft Applications:
• PeopleSoft Purchasing
• PeopleSoft Payables
• PeopleSoft General Ledger
• PeopleSoft Treasury
• PeopleSoft Accounts Receivable
• PeopleSoft Asset Management
• PeopleSoft Projects
• PeopleSoft Recruiting
• PeopleSoft Inventory
• PeopleSoft Human Resources
• PeopleSoft Order Management
• PeopleSoft Payroll
• PeopleSoft Time and Labor
• PeopleSoft Expense

Modification and Development
CTE will work from your business requirements and your system fit/gap analysis to develop your customizations. CTE’s PeopleSoft consultants are equipped to design functional and technical specifications, develop customizations, and test and deploy the PeopleSoft customizations your firm requires. CTE’s PeopleSoft consultants are proficient with the following development tools utilized by PeopleSoft:

• Application Designer
• Application Messaging
• Business Interlinks
• Business Process Design
• PeopleCode
• Security Administrator
• SQR/SQL
• Application Engine
• Cognos
• Crystal
• nVision

CTE has refined a methodology for custom PeopleSoft development. We ensure effective
documentation, coding standards, interactive user input, customer acceptance, and migration deployment.

Workflow Development
CTE will work with your functional users and the results of any business process analysis to develop Workflow capabilities for your PeopleSoft applications. Workflow is one of the most distinguishing technologies offered by PeopleSoft. CTE’s PeopleSoft consultants have the skills to develop and customize this powerful tool to add more robust functionality to your applications.

• Definition of Transaction Approval Paths
• Establishment of Roles
• Development of Optional Routings
• Application of Workflow Agents
• Development of Electronic Form Authorizations

CTE has the ability to put PeopleSoft's new technologies to work in your company.

Web Technology
CTE can develop web connectivity for your PeopleSoft Applications. Web deployment is a growing necessity in today's business. Many PeopleSoft customers are opting for more web applications both internally and externally. CTE consultants offer the right resources for the "100% Pure Internet" technology offered by PeopleSoft.

• Creation of Web Transactional Applications (e.g. ePurchasing, eBenefits, eProfile, eRecruit, Self
Service)
• Java and Server Page technologies
• HTML and XML
• Development of Applets
• Application of delivered PeopleSoft eProducts

External Interfaces
CTE will work with your technical group to develop the external interfaces for your PeopleSoft applications. Nearly all PeopleSoft customers must deal with some external interfaces to the PeopleSoft Database, whether these interfaces are from legacy systems, electronic forms, or EDI. There are a variety of tools available to handle interfaces. Selecting the right tools is often as crucial as developing the interface and CTE consultants have the expertise to develop, test, and deploy these interfaces.

• PeopleSoft Portal
• Business Interlinks
• SQR
• XML
• PeopleSoft EDI Manager
• PeopleSoft Import Manager
• PeopleSoft Application Messaging (Publish & Subscribe)

CTE can put its skills and experience to work and handle all of your interface needs.

Change Control
CTE will work with the customer's technical group to handle change control for your PeopleSoft applications. CTE consultants are armed with the experience to effectively execute and track all changes to your PeopleSoft system. Such changes can include application modifications, PeopleSoft fixes, and product updates/upgrades. Whatever the case, it is crucial that tight control be maintained over the changes that are made to each of the PeopleSoft database instances and their associated files (SQRs, COBOLs, Reports, etc). CTE consultants can accomplish this by utilizing PeopleSoft-furnished tools, third-party tools, and by following proven methodologies that CTE has refined.

• PeopleSoft Change Control
• PeopleSoft Database Stamping
• PeopleSoft Application Upgrader
• PeopleSoft Compare Reports and Utilities
• Source Safe and PVCS Archive Utility
• DataMover

CTE respects the need for the customer's information systems department to "buy in" to the change control methodology. In addition, CTE believes that knowledge transfer is crucial for successful change control and therefore encourages the involvement of the customer's staff.

Reporting
CTE will work with the customer's financial reporting departments to design and develop reporting solutions. CTE has a high level of competence working with PeopleSoft's reporting tools. Developing reports is not all that is involved in creating a total reporting plan for a company. CTE recognizes that production schedules, report distribution, and report usability are all necessary steps in developing a comprehensive reporting solution.

• nVision
• EssBase
• Crystal
• SQR
• PowerPlay

CTE will develop, test, and deploy reporting solutions which fill the customer's needs.

Installations and Upgrades
CTE will leverage its extensive experience providing assistance to customers with installations and upgrades to aid your technical group in installing or upgrading your PeopleSoft applications. CTE provides consultants who have experience with PeopleSoft installations and upgrades. Installations are intricate procedures with numerous variables. It is not only important that the software be installed quickly and accurately, but also that your technical team comprehends the process and its components. The skills gained by your staff during this process will help them develop a better understanding of the system and will improve their ability to troubleshoot problems and apply fixes and patches. A skilled CTE consultant will facilitate the successful installation of your PeopleSoft applications and will ensure that your technical staff understands the process.

Upgrades are complicated procedures that have different elements than installations, but that can be equally as challenging as installations. In addition to the sheer volume of programs and objects being replaced, there are many technical issues that must be resolved. As with an implementation, there is an application side and a PeopleTools/Technical side to an upgrade. On the application side, a PeopleSoft customer must negotiate the compare reports, convert data, preserve their modifications and test the upgraded applications. At the same time, unique skills are required on the technical architecture side for such tasks as configuration of client workstations, application servers, and database servers, as well as system and stress testing. CTE can be your one-stop solution for installations and upgrades.

• PeopleSoft Tools Upgrades and Fixes
• Upgrade Assistant
• PeopleSoft Installation, Configuration, and Tuning of Tuxedo Application Server
• PeopleSoft Product Updates and Major Version Upgrades
• PeopleSoft Installation of Financials/Distribution and Human Resources Application Databases

Testing
CTE will work with the project team to develop and execute a comprehensive testing plan. While different implementation methodologies will use different terms to describe the testing stages, every reputable plan calls for similar testing stages. The most common are noted below. With PeopleSoft applications, it is important that customers test their configurations as strenuously as they test their modifications.

• Unit Testing
• Integration Testing
• User Acceptance Testing
• System Testing
• Performance Testing
• Stress Testing

While the advances in ERP applications are impressive, the reality in the industry is that software is hurried to market. Software manufacturers rely on "fixes" to polish software functionality and performance. It is crucial that an enterprise allow time during implementation to develop and execute a thorough testing plan. A well-planned and well-executed test will mitigate many of the risks associated with deploying new software.

De-Bugging, Fix Application and Problem Solving
CTE will combine its expertise and impeccable problem solving skills to troubleshoot, de-bug, and support PeopleSoft Financials, Distribution, and Human Resources applications. There is an art to de-bugging software, and de-bugging PeopleSoft applications is no exception. De-Bugging and problem solving involves knowing where to look, how the software manufacturer works resolutions, and how to apply manufacturer or customized fixes. CTE consultants excel at identifying and resolving problems with all aspects of the PeopleSoft Applications.

• PeopleCode Debugger
• Program and Online Traces
• PeopleSoft Problem Resolution Process
• PeopleSoft Customer Connection
• PeopleSoft Fulcrum Knowledge Base
• PeopleSoft Patch and Fix Application
• PeopleSoft Product Update/Upgrade Application

During the Integration and User Acceptance Testing phases of an implementation, the ability to diagnose and resolve software problems is as important as the testing itself. CTE can provide this support function and work with customer staff to increase knowledge transfer.

Training
CTE will contribute to user and implementation team training. CTE consultants have taught classes for both PeopleSoft and the "Big 5" consulting firms, where the target audiences included PeopleSoft users, partners, and consultants. CTE consultants have taught a variety of PeopleSoft technology and application courses.

At this time, CTE does not author or develop sophisticated training materials, but is well positioned to function as trainers. CTE can take any developed training materials, either from PeopleSoft or a third-party vendor, and teach your PeopleSoft class. CTE can add real-life experience to your curriculum.

Security
CTE will work with your information systems staff to establish and maintain your PeopleSoft Security. PeopleSoft provides several different levels and types of security that can be utilized as the customer requires. Security can be administered by Database Object, Panel Access, TableSetID, and Table Row Level. CTE consultants understand the impacts, capabilities, and applications of each of these security options.

CTE will work to help the customer analyze what security is truly required or desired. CTE can work with the customer's staff to design and execute a security plan, while providing knowledge transfer. It is important that the customer gain a sound competency in this area, because it requires constant maintenance.

• Operator Security
• Object Security
• Row Level Security