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| Retail & Merchandising |
The Retail landscape, once dominated mostly
by department and specialty stores, has now evolved into
a new business environment. In addition to the traditional
challenges of retail merchandising, where companies must
have the right merchandise, in the right time, at the
right place, retailers and manufacturers must face stiff
competition in a global environment. The new age of technology
has created even greater challenges. Organizations need
to react quickly to customer interests by constantly developing
new merchandise.
Consumers have unlimited access to information, products,
and new ways to shop, including: e-commerce, home shopping
and now, m-commerce. Globally, retailers and merchandisers
are faced with common challenges such as decreasing customer
loyalty rates, emergence of global mega-stores with high
buying and distribution efficiencies, and online retailing.
To have the right product at right place in the right
time, the organizations need to have integrated system
addressing the people, process, and technology to counter
these challenges.
Best in class retailers today are combining strategy and
technology to better optimize their investment. The key
objective is to tap real-time data, starting from “Point
of Sales”, into a seamless information flow that:
leads to the growth volume and loyalty of the core shopper
group, attract new loyal shoppers, and prevent shoppers
from switching to another store.
Retailers also face issues of sub-optimal schedule management
and lack of adequate workforce planning analytics. What
is required is the same level of sophistication in deploying
and monitoring the workforce, as retailers use to optimize
product management and control. The goal is a more predictable
enterprise. The solution: a tools to create that predictive
environment, based on real-time analytics.
At CTE, we provide retail and merchandizing solutions
that range from Sales Force Automation suites to integrating
hardware and security technologies. We help you integrate
emerging technologies such as mobile solutions, to automate
procurement, reverse logistics, and retail portalization
for e-tailing.
By transforming retail solutions through the use of our
patented Left Hand – Right Hand framework, and spiral
RAD based collaborative delivery methodology, CTE’s
merchandising solutions have proven to be the strategic
differentiator in key retail environments.
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