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TheTeam

Brian Courtney heads the CCI and leads CTE's Service Oriented Architecture (SOA) and Oracle Fusion Middleware practices…

Brian joined CTE after completing an MBA in the Sloan Fellows Program at MIT. Prior to that, Brian was the senior architect at Smith & Nephew, where he led the Digital Operating Room initiative that included video integration, central device control, and medical informatics. Brian also worked as an architect at PTC, for the ‘Windchill’ product line, where he led the EAI integration efforts. Brian has significant experience in software development, marketing, strategy, and sales. He founded C&C Consulting Inc. in 1991, to provide IT services to the legal industry. Besides an MBA, Brian holds an MS in computer science from the University of Massachusetts and was an adjunct faculty member at Daniel Webster College.

William C Hayes, a strategy development specialist, has significant consulting experience in implementation of highly-specialized service programs…

Bill Hayes specializes in strategy development and provides consulting on key solutions at CCI. In his role as managing partner at Management Systems International, he has led the development of the company’s intricate consulting tools and methods. Prior to that, Bill was director of research and development for Qualtec Quality Services, where his responsibilities included product development, marketing, and executive consulting. He also held various positions in Florida Power & Light Company and was responsible for spearheading functional improvement and corporate documentation efforts for the Deming Prize for Quality Control. Bill holds a BA from the University of Miami's College of Business Administration.


D L 'Bear' Baila, a BS in Ocean Engineering, US Naval Academy, is well-known for his work in the field of Quality Control…

Following a BS in Ocean Engineering from the United States Naval Academy, ‘Bear’ Baila went through the nuclear power pipeline to serve as a submarine officer. This included over fourteen months of further education, including Naval Nuclear Power School, Nuclear Prototype Training in Windsor, Connecticut, Submarine School, and Communications Officer School. During this career, Baila was selected by Admiral Hyman Rickover for advancement into the Navy nuclear power program. Baila has done post-graduate work in industrial engineering from the University of Central Florida and has won several distinguished awards in the field of quality control. Baila was Vice President, Quality Services, at Qualtec, where he led sales, training delivery, and account management


Lourdes C Cavalier has significant consulting experience in organizational efficiency assessments and technology systems deployment…

Lourdes has consulted in organizational and efficiency assessments, process management with a focus on Six Sigma, quality audit reviews, strategic and tactical plan development, benchmarking and implementation of best practices, account management and retention strategies, and technology systems deployment and assessments. Lourdes has experience in building relationships and project-managing critical engagements, and has participated on a variety of customer service and marketing assignments in various industries. Prior to that, she worked with MyHomeKey.com as vice president of e-Care, where she built the largest and most-visited national home services network with over 500 local, national, and regional organizations. Lourdes holds a BA in business administration with a minor in economics from Florida Atlantic University. She also worked with Florida Power & Light Company as the director of customer service, directing the development and implementation of FPL Group’s retail energy strategy.
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CMMI Level 5